Eligible case
We accept exchange requests only when the customer receives the wrong product from the order.
Timeframe
Please contact us within 2-3 days after receiving the order.
Condition
The wrong item should be unused, unopened, and kept in its original condition so our team can verify it.
How to request help
Contact 093 301 223 or 099 222 679 with your order information and clear photos of the wrong item. After verification, we will arrange the correct product replacement.